The PMO Business Case – Justifying Value Through Evidence

This session explores how to build and justify the business case for a PMO — whether for establishing a new office, launching services, or transforming existing structures. It goes beyond generic arguments and provides a structured, evidence-based approach rooted in AIPMO’s frameworks and research.

Topics include:

  • Why every PMO (formal or informal) needs a business case to survive and scale.
  • Triggers for PMO creation and risks of not formalizing a case.
  • What belongs in a PMO business case: alignment, costs, benefits (quantitative & qualitative), risks, ROI.
  • Types of PMO business cases (single-service, multi-PMO, operating model, transformation).
  • Scenario-based justifications, including compliance, governance, maturity uplift, and AI/automation.
  • Using the PMO Service Domains and ROI Model to quantify impact.
  • Examples of how weak PMOs can be turned around with evidence-driven logic.

This workshop was created in cooperation with AIPMO.